The team at Holly Mack-Ward & Co. is professional, experienced and truly committed to positive outcomes for their clients. Our search for a home began last fall and ended mid-summer with a truly wonderful place. I was especially impressed at closing, where some unexpected complications arose. Due to the organization and preparedness on our side of the table (thanks to Holly, Robin, Jen and Kelly), all was resolved and we were able to navigate with confidence. Their care, patience, and focus is both intuitive (they really make an effort to get to know you/your intentions and negotiables) and informed (they really know the market, their industry and the city grid itself). Holly Mack-Ward & Co. is a breath of fresh air, and I highly recommend working with them.